D³–DIMENSION CUBED
PREMIUM TECH SERVICES + ENTERPRISE 3D PRINTING
PREMIUM TECH SERVICES + ENTERPRISE 3D PRINTING
A: We’re headquartered in Rochester, NY, and support businesses throughout New York State–remotely or on–site.
A: Reach out via our Contact page or phone. We’ll schedule a discovery call to understand your needs and propose a plan.
A: 24/7 remote helpdesk support, proactive patch management, endpoint monitoring, and quarterly security audits.
A: Small‑to‑mid environments migrate in 2–4 weeks from planning through cutover, depending on complexity.
A: We guarantee a <4hour response for critical issues and can customize SLAs for your business needs.
A: Typically 6–12 months of clean data is needed. We assist with ETL to prep your data for modeling.
A: Engineering–grade PETG, ABS, Nylon, carbon-fiber blends, and a range of industrial resins.
A: Standard ±0.2mm; critical SLA prints can achieve ±0.1mm.
A: We accept STL, STEP, IGES, and native CAD exports via email, portal upload, or shared drive link.
A: Our call–out fee is $49 (up to 30–min diagnostics), waived if you proceed with a repair.
A: Labor is $80/hr (15–min increments) plus parts at cost +15% handling. We’ll get your approval before ordering.
A: Yes—our Emergency On–Site service is $49 call–out + $120/hr, with guaranteed same–day response.
A: Typically 5–10 business days for batches under 50 units; rush options available (48–72 hrs).
A: We offer fixed–price quotes for defined projects and hourly T&M for ongoing support. Managed–IT is billed monthly.